Effective date: [LEGAL_EFFECTIVE_DATE]
Payment and Billing Policy
This Payment and Billing Policy explains how Kairos Dev Works LLC processes payments, invoices, and billing for consulting, development, branding, and website services.
Payments in USD
All fees are quoted and charged in United States Dollars (USD) unless otherwise stated in a signed agreement.
Accepted Payment Methods
We accept payment by the methods made available at checkout or invoicing, which may include major credit and debit cards and other methods supported by our payment processor.
Third-Party Payment Processing
When payment processing is enabled, payments are processed securely through our active third-party payment processor. That processor's own terms and privacy practices govern the handling of your payment information during processing.
One-Time Charges
Most project fees, deposits, and milestone payments are one-time charges authorized at the time of invoicing or checkout.
Recurring Charges
Recurring charges, such as ongoing retainer or maintenance services, apply only when clearly and separately authorized by the client in writing before the first charge.
Prices
Prices for services are set out in the applicable proposal, statement of work, or service agreement and are subject to change for future engagements.
Taxes
Applicable taxes, if any, will be identified on invoices or at checkout and are the responsibility of the client unless otherwise agreed.
Invoices and Receipts
Invoices and payment receipts are provided by email for each charge. Please retain these records for your accounting purposes.
Deposits
Deposit terms, including the required amount and timing, are described in the applicable agreement: [PROJECT_DEPOSIT_TERMS].
Milestone Payments
Larger projects may be billed in milestone installments tied to project phases, as described in the applicable proposal or statement of work.
Failed Payments
If a payment fails, we will attempt to notify you and may pause project work until payment is successfully processed.
Billing Disputes
If you believe a charge is incorrect, please contact support@kairosdevworks.online before initiating a card dispute so we can review and resolve the issue directly.
Refund Policy Reference
Refund eligibility is governed by our Refund and Cancellation Policy, which applies to all payments described in this policy.
Statement Descriptor
Charges will appear on your card or bank statement under the descriptor shown to you before payment: [PAYMENT_STATEMENT_DESCRIPTOR].
Fraud Prevention
We and our payment processor use fraud-prevention tools to screen transactions. We may decline or request additional verification for a payment suspected to be fraudulent.
Billing Support
For billing questions, contact support@kairosdevworks.online or 833-408-6823.
Payment Card Information
KAIROS DEV WORKS LLC does not directly store complete payment-card information. Card details are processed and stored by our payment processor in accordance with its security standards.