LEGAL
Payment and Billing Policy
How custom quotes, invoice-first payment, ACH acceptance, billing support, and payment records work.
Invoice-First Payment
Invoices are the primary payment method, and ACH may be accepted when available. An inquiry does not create a payment obligation or trigger an automatic charge. This website does not collect card details or provide a hosted checkout, payment link, payment widget, or recurring-billing flow.
Confirmed Service Scope
Kairos Dev Works LLC provides website design and development, custom software, business automation, integrations, maintenance, technical support, and related digital services to businesses and professional clients.
Custom Quote and Written Approval
Pricing is custom and negotiable. Before payment, each customer receives a written proposal or invoice stating the exact negotiated amount, currency, scope, deliverables, payment schedule, and applicable refund and cancellation terms.
How Payment Relates to an Engagement
Payment may be requested only after the applicable proposal, invoice, statement of work, booking confirmation, or engagement agreement is reviewed and accepted. An inquiry or quote request is not an automatic purchase or charge.
Billing Structure and Method
Most services are paid in full in advance. When a delivery date is far in the future, Kairos may use an advance payment and a remaining balance due at the end of the service or upon the agreed final-delivery milestone. Invoices are the primary payment workflow, and ACH may be accepted through an authorized invoicing workflow. The exact amount, USD currency, due dates, scope, deliverables, and milestones must appear in the invoice or proposal before payment.
Recurring Billing
Recurring billing is not offered. A separate written policy and agreement would be required before any recurring arrangement is considered.
Receipts and Records
When payment is actually accepted, the applicable invoice or receipt should identify the customer, service, amount, USD currency, billing timing, and applicable written terms. Limited transaction records may be retained for accounting and support.
Card-Data Handling
Do not collect card details by email, telephone, or ordinary contact form. This website does not collect card numbers, CVV codes, or other card-security data. Any separately authorized card-enabled workflow must use the selected provider’s authorized payment interface and be disclosed before use.
Billing Questions, Duplicates, and Disputes
Contact support@kairosdevworks.online promptly about billing questions, duplicate charges, refund requests, or disputes. Include only the invoice or transaction information needed to investigate; do not email card numbers or security codes.
Refund and Cancellation Terms
The Refund & Cancellation Policy describes the consultation, project, cancellation, rescheduling, work-performed, authorized-cost, and refund-processing terms. The applicable written proposal, invoice, booking confirmation, or engagement agreement controls the service-specific terms.
Statement Descriptor
Statement descriptors are not part of the public website. Any descriptor associated with an authorized payment record is determined by the payment provider and shown on the applicable record.
Business Contact Information
Business mailing address: 640 N Church St, Charlotte, NC 28202. Phone: 833-408-6823. Email: support@kairosdevworks.online. Online inquiries may be submitted 24/7. Support requests are monitored and handled as promptly as practicable; response times may vary.